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Elite BBS Wheels
We Are Here to Help
Have a question about a product, need help with fitment, or want to track your order? Our team at Elite BBS Wheels is ready to assist you. We are passionate car enthusiasts just like you and we take pride in providing fast, friendly, and knowledgeable support to every customer. Do not hesitate to reach out — we would love to hear from you.
Get in Touch
Email sales@elitebbswheels.com We respond to all emails within 24 to 48 business hours. For the fastest response please include your order number if you are contacting us about an existing order.
Live Chat Available directly on our website during business hours. Look for the chat bubble at the bottom right corner of your screen and a member of our team will be with you shortly.
WhatsApp Prefer to message us directly? Reach us on WhatsApp at the number below for quick answers to your questions. +1 (XXX) XXX-XXXX
Phone +1 (XXX) XXX-XXXX Monday to Friday — 9:00 AM to 6:00 PM EST Saturday — 10:00 AM to 4:00 PM EST Sunday — Closed
Business Hours
Monday — 9:00 AM to 6:00 PM EST Tuesday — 9:00 AM to 6:00 PM EST Wednesday — 9:00 AM to 6:00 PM EST Thursday — 9:00 AM to 6:00 PM EST Friday — 9:00 AM to 6:00 PM EST Saturday — 10:00 AM to 4:00 PM EST Sunday — Closed
Please note that response times may be slightly longer on weekends and public holidays. We appreciate your patience and will get back to you as soon as possible.
Frequently Asked Questions
Before reaching out please check our most commonly asked questions below. You may find the answer you are looking for right here.
Do you ship internationally? Yes we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please contact us before placing your order for a shipping quote to your country.
How long does shipping take? Domestic orders within the United States typically arrive within 3 to 7 business days. International orders typically take 7 to 21 business days depending on your location and customs processing times.
Are your wheels authentic BBS products? Absolutely. Every single wheel we sell is a genuine BBS product. We do not sell replicas, counterfeits, or imitation wheels under any circumstances. Authenticity is something we take extremely seriously.
Can you help me find the right fitment for my car? Yes we can. Our team is knowledgeable about wheel fitment across a wide range of vehicles. Send us your car make, model, year, and the wheel size you are interested in and we will help you find the perfect fit.
Do you offer returns or exchanges? Yes we have a 30 day return policy. Please visit our Return Policy page for full details or contact us directly if you have a specific concern about your order.
Can I cancel or modify my order after placing it? Orders can be cancelled or modified within 24 hours of placement. After 24 hours orders may already be processed and shipped so please contact us as soon as possible if you need to make any changes.
Do you offer wholesale or bulk pricing? Yes we work with dealers and automotive businesses. Please contact us directly at sales@elitebbswheels.com with the subject line “Wholesale Inquiry” and our team will get back to you with more information.
Having Trouble With Your Order?
If you have an issue with your order please have the following information ready when you contact us so we can resolve your issue as quickly as possible:
Your full name Your order number Your email address used at checkout A description of the issue Photos if the issue involves a damaged or incorrect item
We are committed to making sure every customer is completely satisfied with their experience at Elite BBS Wheels. Your satisfaction is our top priority and we will do everything we can to make things right.
Thank you for shopping with Elite BBS Wheels. We appreciate your trust and your business.
Drive with style. Roll with Elite.