Privacy Policy

Elite BBS Wheels (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit or make a purchase on elitebbswheels.com (the “Site”).

1. Information We Collect

Information you provide to us:

• Name, email address, phone number, billing and shipping address
• Payment information (processed securely by our third-party payment providers — we do not store full card details)
• Order history, product preferences, and communications with our customer service team
• Account login details, if you create an account
• Vehicle fitment details you provide for custom or made-to-order wheels

Information collected automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on the Site, referring URLs, and browsing behavior
• Cookies and similar tracking technologies (see Section 4)

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including custom and made-to-order wheel builds
• Communicate with you about your order, shipping updates, and customer service inquiries
• Send marketing emails and promotional offers, where you’ve opted in (you can unsubscribe at any time)
• Improve our Site, products, and customer experience
• Detect and prevent fraud, unauthorized transactions, and abuse
• Comply with legal obligations, including tax and shipping/customs requirements

3. How We Share Your Information

We do not sell your personal information. We share it only with:

• Payment processors to securely complete transactions
• Shipping carriers to deliver your order, including international customs authorities where required
• Service providers who support our operations (e.g., website hosting, email marketing, analytics), under confidentiality obligations
• Legal authorities, where required by law, court order, or to protect our rights, property, or safety

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Keep your cart and account session active
• Understand how visitors use our Site (analytics)
• Deliver relevant advertising and measure ad performance (e.g., Google, Meta)

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site, such as checkout functionality.

5. Third-Party Services

Our Site may use third-party tools such as Google Analytics, Google Merchant Center, and advertising platforms to help us understand traffic and improve marketing. These providers may collect data via cookies in accordance with their own privacy policies.

6. Data Retention

We retain your personal and order information for as long as necessary to fulfill the purposes described in this policy, including maintaining business and tax records, resolving disputes, and complying with legal obligations.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete the personal information we hold about you
• Object to or restrict certain processing of your data
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at sales@elitebbswheels.com. We will respond within a reasonable timeframe in accordance with applicable law.

8. International Data Transfers

As we ship and sell worldwide, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure your data is protected consistent with this policy.

9. Children’s Privacy

Our Site is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at:

Elite BBS Wheels 1407 Barnes Street, Altamonte Springs, FL 32701 📞 +1 (352) 215-3585 ✉️ sales@elitebbswheels.com